
I went to HEB the other day, and I saw a ton of people in the quick checkout line (10 items or less), but there was absolutely no one in the self checkout line. I stopped for a little while, waited, and the other lines continued to get worse. Is there a reason few people go to the self checkout line?


May 31st, 2008 at 9:50 pm
I’m with ya Kevin. If you don’t help yourself, who will?
June 2nd, 2008 at 7:20 pm
I think there is a component of that, but as I have been talking to people, it seems as though it is not very efficient either. The machine doesn’t always let you scan your item, maybe it is a combo of both.